In a press release on the 26th of April, 2021 AVEVA, a global leader in industrial software, driving transformation and sustainability, reinforced the importance of artificial intelligence and machine learning, combined with human insights to transform business operations.

In the wake of the new normal, AVEVA intends to leverage an amalgamation of AI & human insights not just to accelerate business efficiency but also to drive sustainability. The organization accentuated how the role of ‘Connected Worker’ will be instrumental in enabling digital solutions to optimize the business returns in the post-pandemic wake to the new normal.

As ensuring business resiliency, operational efficiency and the safety of the frontline industrial workers have all emerged to be important focus loci for businesses across the globe, the Connected Worker technology from AVEVA is actually helping businesses run their critical operations smoothly, as well as, is helping them in keeping their workers safe. This, in turn, helps the businesses in saving their time and money. It is increasingly becoming critical for businesses to digitize their operations, and the ones that don’t will be faced with the challenges of the increased demand for social distancing and remote work.

According to Kim Custeau, the Head of Asset Performance Management at AVEVA, the onset of the pandemic, a year ago has led to an evolution in the field of digitization and has simultaneously accelerated the pace of digital transformation:

“With remote teams requiring better context to supervise operations, collaborate and make decisions, there is a heightened need for better visualization and contextual analysis of operating information across the enterprise,” she commented, adding, “Cloud, industrial IoT, Artificial Intelligence, (AI ) and data & analytics will drive real-time business outcomes such as efficiency, availability, sustainability and profitability.”

What Changes for the Businesses

The innovation by AVEVA will transform the industry facets such as resiliency framework, operational efficiency, and business continuity for several businesses, for good. Let’s explore how:

  • Operations Become More Autonomous, and Advanced Machines Develop Core Competencies Around Human Needs

As enterprises empower their people to drive operational improvements in reliability, availability, consistency, and sustainability, the realm of industrial operations will be transformed, particularly with the help of Artificial Intelligence (AI) and Machine Learning (ML). The ‘Connected Workforce’ is gradually emerging as the catalyst of change. As operations become majorly autonomous, ensuring the reliability and safe operation of critical assets with minimum supervision becomes vital.

Moreover, the Connected Worker’s focus is on considering the needs of the humans who constitute the ‘working asset’ and this is increasingly becoming a part of the engaged workforce that attains the true full value potential of the digital transformation programs.

  • AI-Infused Solutions Will Help Optimize Operational Efficiency

The digital twin solution of AVEVA enables data discovery and navigation through an intuitive web-based user interface with in-built 1D, 2D, and 3D visualization. The technology also delivers in-depth asset information that greatly enhances decision-making, allowing the essential people in the business to view data about the asset in the context of the physical asset itself and its connectivity in the plant.

Custeau stated that as companies are turning to AI across every operational task and process, the parameters such as interface, prediction, guidance, and adaption to dynamic conditions become imperatives. He also elatedly exclaimed that AVEVA is already infusing AI into every aspect of its portfolio.

He further stated, “These capabilities combine to create a holistic ‘digital twin’ – which maps comprehensive physical and behavioral attributes of assets – to stimulate, evaluate, predict and prescribe.

  • Collaboration With SCG Chemicals is facilitating Faster Digitization

The collaboration of AVENA with SCG Chemicals, one of the largest petrochemical companies in Thailand and a key player in Asia, will facilitate the development of a Digital Reliability Platform (DRP). This comprehensive asset performance management (APM) solution allows businesses to predict equipment health, monitor performance, and enable advanced maintenance across their operations to eliminate unplanned downtime. This partnership accentuates the digital transformation vision of SCG to become a data-driven organization to advance its position as a leader in the petrochemical industry.

Custeau said, “We have collaborated with SCG to build a solution that we are sharing with the wider petrochemicals industry. Together, we have created a set of multi-dimensional digital transformation capabilities that can bring benefits to the whole sector. This kind of partnership is so powerful for our business and customers. We are excited about what the future will bring.”

As industrial IoT has created an opportunity to access unprecedented amounts of data from connected assets; the improvements in connectivity have lowered the risks of data connectivity and other historical barriers to unfold the advantages of cloud deployments to the fullest potential.


AVEVA is a global leader in engineering and industrial software driving digital transformation across the entire asset and operational life cycle of capital-intensive industries.

The company founded in 1967 specializes in Information Management, Integrated Engineering & Design, Software, 3D, Infrastructure, HMI SCADA, Cloud, Industrial Internet of Things, Digital Transformation, Food and Beverages, Life Sciences, and Asset Performance.

The company provides an array of solutions for businesses, and the control solutions deliver proven results to over 16,000 customers across the globe. The solutions provided include engineering, planning, operations, asset performance, and monitoring & control, and the customers can leverage the power of the largest industrial software ecosystem, including 4,200 partners and 5,700 certified developers. AVEVA is headquartered in Cambridge, UK, and employs over 4,400 employees at 80 locations in over 40 countries.


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